New Year: Snell Golf 2021 Update

Jack Martin

February 11, 2021

Hi Dean,
Thanks for the video and for communicating directly to your customers. I’m sorry to hear about the logistical issues that Snell Golf has faced in the past year, but it’s no surprise. Many companies have struggled with these same issues. I’m happy to see that you are going to survive.
Adding a shipping charge is OK. You seem really disappointed to tell people about it, but we understand.
You make an excellent product and sell if for a very good price. Your golf balls are terrific value. I will be happy to pay a shipping charge.
Good luck in 2021.
Jack Martin

Mark Lantieri

February 11, 2021

Dean:
Thank you for your video proving once again that Snell Golf is the best golf ball company. You took the time to explain the situation clearly when you could have just continued business as usual like most other CEO’s. Keep up the great work and I look forward to your new products in Q3 2021 !

David Taggart

February 11, 2021

Love the transparency ..ordered my first 5 dozen in December … they were received timely. Great Service! Hope to be a long time Snell customer. Very refreshing to see a video like this.

James Isabella, Jr.

February 11, 2021

Thank you for the update. I love your product and will continue to use your golf balls. More business people should take your lead and address their customers like you just did.

David T McDowell

February 11, 2021

Glad to hear of the issues Snell golf is dealing with and that they recognize their priorities in dealing with the pandemic.

Larry Scott W

February 11, 2021

Mr. Snell,
As usual great 👍 job… thanks for marketing excellence!

Frederick E Barlow

February 11, 2021

Keep up the good work!!! Great product!!!
Great value!!!

David Peacock

February 11, 2021

Thanks for the update.
Love the balls keep up the great work.

Tim

February 11, 2021

Appreciate the transparency and for being honest with what’s going on. This only confirms why I will continue to be a customer for both the quality and for the professionalism.

Herve Germain

February 11, 2021

Very informative thanks for the update.Nice to hear from the CEO of a company that is thinking about the people.

Jim

February 11, 2021

Thanks for the update…much appreciated

Kim I-P

February 11, 2021

Thank you for producing a high quality product and taking care of your customers.
Massive fan of the MTB

Jim Golden

February 11, 2021

Bought my first two dozen Snell golf balls last fall. My son and I got to go to Pebble Beach and I took a dozen along with me. I love the way the ball performed and will buy more as soon as it warms up in Indiana. I don’t know if your golf balls will sprout but I did leave a couple in the Pacific. I hope everything will soon get back to normal for you guys.

Jim Golden

Joe Sedlak

February 11, 2021

Thanks Dean for the update. I for one will remain a customer, great product, great company, and Great Owner> Stay Safe and look forward to new products in the future.

Michael Dawson

February 11, 2021

Understand no problem.
Thanks for keeping us informed.

Sam

February 11, 2021

Bring on the shipping fees. A small inconvenience to continue with this great product.

Brandon Martinez

February 11, 2021

Appreciate the transparency and persistence to work through this tough time. All you have explained makes sense and is reasonable. I will continue to support and play Snell golf balls. Best to you and your employees.

Bill Lelbach

February 11, 2021

Damn, presuming this isn’t someone acting, it’s so nice to hear simple and clear transparency.

Steven Failor

February 11, 2021

Dean,
Thank you for bringing everyone up to date today . You make a quality product and if you need to charge more then so be it. I have played golf for over 50 years and this is truly one of if not the best ball I have ever used. Please keep up the great work.

Johnny

February 11, 2021

I’m a lifetime customer because of this business model.

Scott

February 11, 2021

Have been and will continue to be a loyal Snell customer. Thanks for the transparency.

Robert Schelke

February 11, 2021

Thanks Dean and everyone at Snell, keep up the great work.

Luis Lara

February 11, 2021

Dean – thank you for the transparency and for doing your best for your customers. I will continue to support Snell and will encourage family and friends to support your business. Above all, I wish you and all of the staff a safe and prompt economic recovery as well as unprecedented success.

James Cowley

February 11, 2021

Thanks for the update and especially the honesty.

Brent Sorenson

February 11, 2021

Thank you for your update. Makes total sense. This customer will remain loyal !!

Franklin Hall

February 11, 2021

Great golf balls
76 year old male golfer

Erik Antener

February 11, 2021

Thanks for the transparency and good job withstanding all the challenges. Great products, great service and great story. I’m a loyal customer and I’m not going anywhere.

Andrew Weisenfeld

February 11, 2021

Love these update videos. Transparency and information is relatively unique. Makes one feel like we are not just customers but partners or shareholders. Really appreciate it.

sean mckenna

February 11, 2021

Bravo, with the honesty. I’m a fan of your product. Even with a small charge I will continue to order from you. Keep up the good work.

GP

February 11, 2021

We fully understand and will continue to support Snell golf. I wouldn’t look anywhere else for golf balls.

Jim Bean

February 11, 2021

Love your honesty and transparency, as well as your understanding of priorities in this crazy situation. I still believe you offer the best product and value available, which is why I’ve been playing Snell balls for five years. Keep up the good work!

Jason Strayer

February 11, 2021

Thanks Dean!
Greatly appreciate the transparency with the desire to keep your customer base informed. Also, appreciate your desire to provide amazing golf balls at reasonable prices. You and the team are definitely doing your part. I’ll try and do mine by not losing any balls on the course so as not to put more of a drain on supply. 😁

Darrell Santos

February 11, 2021

You are a class act!

Jack Manheimer

February 11, 2021

Due to the amazing quality of the SNELL golf balls versus Titleist, I have switched away from Titleist. The savings is very meaningful because I feel I get as good and maybe even better quality. I am an old guy with a low single digit handicap, so being able to control my shots and especially shots around the green and from a hundred yards out is important for my game. I mention that because the clowns I play with have noticed my switch to Snell and teased me about it, I gave several of them a sleeve and now they are switching to Snell. It was a hard switch to make going from Pro-V’s to Snell because objective ONE is to play your best and the equipment is always a huge factor, so I must say, congratulations for designing and manufacturing what I now believe from a trial and error stand point that SNELL golf balls are the best, period. Jack M

Mark Edwards

February 11, 2021

Honesty is always appreciated… and often in short supply. Thank you for telling all of your dedicated customers about your situation.

Mike Cook

February 11, 2021

Your honesty and integrity are rare in today’s business world. I speak only for myself but I think for others too when I say your product is second to none and your business staying alive and well here in MA is an easy tradeoff for a small shipping charge. Thank you Mr. Snell I for one will continue to be a loyal customer!

scott nickerson

February 11, 2021

Nice communication Dean! best of luck and keep making great golf balls!

Don Kimbriel

February 11, 2021

Love the communication, thank you. Also, the golf balls are still performing like I expect and have no problem recommending to golf friends. I play 4 times a week and am ablow handicapper.

David vanHouten

February 11, 2021

Really good to hear from the"Boss’. Appreciate the honest information. I tried the “X” version from my last order, and, noticed the difference right off! Great.

Ronald Rauch

February 11, 2021

LOve the golf balls!